Overview
The new DOKU Dashboard allows you to add your team members and give them access to the dashboard. Unlike DOKU Back Office, DOKU Dashboard allows you to do this without our assistance!
Each member has their own role and access level that they are assigned to. There are 5 different roles of user in the new DOKU Dashboard. The following is a list of permissions of what each role can do:
Permissions | Admin | IT | Finance | Operation | Customer Service |
Create and manage Payment Link | ✅ | ❌ | ❌ | ✅ | ❌ |
Set up and manage products on e-Katalog | ✅ | ❌ | ❌ | ✅ | ❌ |
View, export, and manage transaction report | ✅ | ✅ | ❌ | ✅ | ✅ |
View transaction and settlement | ✅ | ❌ | ✅ | ❌ | ❌ |
View order from Checkout Page | ✅ | ❌ | ❌ | ✅ | ❌ |
View and update business information | ✅ | ❌ | ❌ | ❌ | ❌ |
Manage service and payment methods | ✅ | ✅ | ❌ | ❌ | ❌ |
Invite, edit, and remove Team Member | ✅ | ❌ | ❌ | ❌ | ❌ |
Manage merchant billing (invoices) | ✅ | ❌ | ✅ | ❌ | ❌ |
Access to Notification Center | ✅ | ✅ | ❌ | ❌ | ❌ |
Configure payment settings | ✅ | ✅ | ❌ | ✅ | ❌ |
Configure Checkout Page interface settings | ✅ | ✅ | ❌ | ✅ | ❌ |
Information
We provide a history log where you can track the activity of each team member in the dashboard.