Once you have successfully logged in to the DOKU Dashboard, you will find Help Button that is located at the bottom-right of the page.
The Help Button allows you to look for helpful articles that will help you to solve your issues. If you are unable to find your issue in any of the articles, you may send a message to us and our Merchant Support Team will personally assist you with your issue.
Are you looking for more ways for us to support you? You may find the other options below.
- Call-in Support, Monday-Friday, 08.00-17.00 (GMT+7).
Call us using the following phone number 1500963. - Submit a ticket to DOKU Care, Monday-Sunday, 24 Hours.
We will respond to your email within 1x24 hours. - Send an email to care@doku.com, Monday-Sunday, 24 Hours.
We will respond to your email within 1x24 hours. - Send a direct message or Twitter form to @DOKUid, Monday-Sunday, 09.00-20.00 (GMT+7).
We will respond to your message within 1x24 hours.