DOKU only settles transaction funds to the bank account that you have registered and selected. You can check the selected settlement bank account by following the steps below:
- Log in to DOKU Dashboard, and then access the side navigation bar
- Select Settings from the menu
- Under Finance Settings tab, select Settlement
- Settlement Configuration page will appear where you can check Destination Account Number as the selected bank account
- If the selected bank account is incorrect, select the correct bank account, then click SUBMIT
- The next settlement batch will be directed to the newly selected bank account.