What kind of support is available if I encounter a problem?

DOKU provides various ways for our merchants to seek support. 

1. Call-in Support, Monday-Friday, 08.00-17.00 (GMT+7).
   Call us using the following phone number 1500963. 
2. Submit a ticket to DOKU Care, Monday-Sunday, 24 Hours.
   We will respond to your email within 1x24 hours.
3. Send an email to care@doku.com, Monday-Sunday, 24 Hours.
   We will respond to your email within 1x24 hours.