If you are using Virtual Account Aggregator, your business/brand name can be added to the virtual account prefix to avoid confusion when your customer makes an inquiry for a payment. You can add or change your business name that is shown in the Virtual Account payment method by following the steps below:
- Log in to DOKU Dashboard, and then access the side navigation bar
- Under Settings tab, select Payment Virtual Account
- Virtual Account Settings page will appear, then click CONFIGURE button based on the Virtual Account of your choice
- A pop-up box will appear where you can add or change the prefix of the Virtual Account to be your business/brand name, then click SAVE.