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I did not receive any email to reset my password. What should I do?

Please first ensure that the email address is correct. We will not be able to reset your password if the email address is invalid or is unregistered.

If you still have not received an email within 5 minutes, please submit a ticket to DOKU Care or send an email to


Are you trying to reset your DOKU Wallet account password? Click here to learn more.

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