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When will I receive the money from my transactions?

DOKU will transfer/settle the funds to the bank account that you have registered in the DOKU Dashboard. The settlement period varies for every payment method and the settlement scheme (aggregator or direct). If your payment method uses the direct settlement scheme, the settlement period will be based on your agreement with the bank or payment channel.

The following is the settlement period table for Aggregator Settlement scheme based on each payment method and payment channel.

Payment Method
Payment Channel or
Acquiring Bank
Settlement Period
Credit CardBRI, BNI, Bank MandiriT+3
Virtual Account

BCAT+2
Other banks
T+1
e-WalletOVOT+2
ShopeePayT+2
LinkAja
T+2
DOKU WalletT+1
QR CodeQRIST+1
PaylaterAkulakuT+2
KredivoTuesdays and Fridays
IndodanaT+2
BRI CeriaT+2
Retail (Cash)Alfa GroupT+4
IndomaretT+4
Direct DebitBRIT+2

CIMBT+2
Digital BankingJenius PayT+2

   Notice

DOKU will not settle the funds of your transactions if your business account has not been verified.

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