Open navigation

How to retrieve my settlement report?

Your settlement report is sent to you automatically every time a settlement takes place. You are not required to download the settlement report from the dashboard. 

Your settlement report can be sent to you via email, SFTP, or both. You can manage the settlement report settings by following the steps below:

  1. Log in to DOKU Dashboard, and then access the side navigation bar
  2. Under Settings tab, select Settlement
  3. Settlement Configuration page will appear where you can either choose to receive the settlement report by email, SFTP, or both by ticking the Notification Destination checkbox
  4. Click SUBMIT to save, and your settings will be effective for the next settlement batch.

   SFTP Credentials

If you would like for us to create your SFTP credentials, please contact your account manager or DOKU Care for further assistance.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.